Subscription, Charges and Refund

Mar 15, 2022

Subscription types and automatic renewals

Framer offers both monthly and annual subscription options. Monthly subscriptions are charged at the start of your subscription and will be billed on the same day every month, including charges for additional editors and usage. Annual subscriptions, billed upfront for a year, automatically renew on their anniversary date. Additional charges for editors or usage in annual plans are billed monthly.

Cancellation, downgrades and refunds

Subscriptions automatically renew unless canceled before the renewal date. To cancel, go to the Plans tab in your site settings and select ‘Cancel Plan’ or reach us out on contact@metakraft.live. Upon cancellation, your plan’s benefits continue until the end of the billing cycle. For workspace plans, all site subscriptions must be canceled before the workspace plan is automatically terminated. You learn more about canceling your Framer plans here.

Downgraded plans receive a credit for the unused portion, applicable to future purchases. Billing and payment processing are handled by payment partner.

Refunds are generally not provided, except for users in the EU or Turkey, who are eligible for a refund within 14 days of the initial purchase. You can read more about it in our Refund Policy.